"In an attempt to pick up where Netscape left off with consumer marketing, and perhaps to raise some cash, Mozilla is offering customer support at $39.95 per incident.
With Wednesday's release of Mozilla 1.5, the open-source group founded by Netscape Communications introduced its first for-fee service and the first CD of the software, which costs $5 for shipping and handling.
Mozilla downplayed the revenue-generating value of the new offerings, and cast the decision more in the light of taking on responsibilities formerly carried out by the receding Netscape business, a unit of AOL Time Warner."
CNET News.com - With update, Mozilla introduces fees
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